Standard Phone Issues

  • In cases that your phone may not open, your battery may be out of charge. All you need to do is fully plug in the charger .There should be an icon that means your phone is charging. If there is no indication, try another outlet or replace your charger. After these steps and your phone is still not charging, find a reliable technician to check your phone.
  • If your phone accidentally got soaked in water, isolate the battery. Let it dry naturally or use a hairdryer. When the phone and battery are thoroughly dry, try to find corrosion or rust and wipe it off. You can now attach the battery. If it doesn’t work try a new battery. After replacing it with a new battery and it still does not work, send it to a professional technician.
  • If the phone is not ringing, has low volume, the screen is too dim, and Wi-Fi or Bluetooth is not working properly, you can try to adjust or turn on the settings. If it still does not work, try to restart your phone.  Then try to check the settings once again.
  • Need a screen replacement? In this case, you need to go directly to a mobile phone repair shop. Only a well-trained and well-experienced technician of a quality repair centre can do the screen replacement. Don’t attempt to do it by yourself if you have no knowledge, training and appropriate tools that you need to repair your phone.

If you are trying to find a reliable and professional mobile repair shop with an equipped and trained technician, OzPhoneRepairs can help you. Rest assured that we provide high-quality services and use original parts when replacing the damaged or worn-out parts. We guarantee our service with our more than 14 years of experience in the repair service sector. We want to always value your trust in choosing us.

The brand new Apple iPhone 5S lying on a desk with low battery symbol on a screen

Standard phone issues can vary, but here are some common problems that people may encounter with their phones:

Battery Drain: One of the most common issues is rapid battery drain. This can be caused by various factors such as excessive app usage, background processes, poor network coverage, or a faulty battery.

Solutions: Close unused apps, disable unnecessary background processes, check for software updates, reduce screen brightness, and if the problem persists, consider replacing the battery.

Slow Performance: Over time, phones may become slow or unresponsive. This can be due to insufficient storage space, outdated software, or excessive app usage.

Solutions: Clear cache and unnecessary files, uninstall unused apps, restart the phone, update the software to the latest version, and consider a factory reset as a last resort.

Overheating: If your phone gets excessively hot during normal usage or while charging, it can indicate a problem. Overheating can be caused by heavy app usage, software glitches, or hardware issues.

Solutions: Remove any protective cases that may be trapping heat, close unnecessary apps, avoid using the phone while charging, keep the phone in a cool and well-ventilated area, and if the problem persists, seek professional help.

Connectivity Issues: Problems with Wi-Fi, Bluetooth, or cellular network connections are common. This can include slow or intermittent internet connections, difficulty pairing with Bluetooth devices, or weak signal strength.

Solutions: Restart the phone and the router/modem, ensure the Wi-Fi or cellular data is enabled, move closer to the network source, forget and reconnect to Wi-Fi networks, clear Bluetooth cache and re-pair devices, or contact your network provider for assistance.

Unresponsive Touchscreen: A frozen or unresponsive touchscreen can be frustrating and may occur due to software glitches, physical damage, or a faulty screen.

Solutions: Restart the phone, ensure the screen is clean and free from moisture, update the software, perform a factory reset (backup your data first), or seek professional repair services if necessary.

App Crashes: If apps frequently crash or freeze, it can disrupt normal usage. This can be caused by software compatibility issues, insufficient memory, or outdated apps.

Solutions: Update the app to the latest version, clear app cache, restart the phone, uninstall and reinstall the problematic app, or contact the app developer for support.

Remember, if you encounter persistent or severe issues with your phone, it is advisable to reach out to the phone manufacturer’s customer support or visit a professional technician for assistance.